FAQ

1) First viewing your items on your Shopping Cart.

2) Then Click CHECKOUT to select either Pay with PayPal or Credit Cards.

Both PayPal or Credit cards included Visa, MasterCard, Discover, and American Express are welcomed. 

Please  CONTACT US and advise us  your Height, Weight… and the styles involved?,  then our we can speed up to find the Best Fit for you within 48 hrs. Similarly, contact us if you need some minor changes after the payment like shipping address…etc?  Please CONTACT US   24 hrs after the payment, and so we can act ASAP to see if change remain  possible.

All orders will be checked in our China DC (Liaison Office) before passing to forwarder for shipments.

We offer FREE SHIPPING by Standard  for PURCHASE≥ OVER US$80 or by Express for PURCHASE ≥US$300 to over  30 countries as shown  below.  Otherwise, flat rate of us$ 75/purchase will be needed). 

If Customers prefer shipping by other Expresses  i/o using ours?    Please  CONTACT US immediately,  so we can check out the true cost  for you  base on the final Destination, Dimension and Weight..etc given.

Customers might need to pay any Customs fee or Tax incur when products arrive.   While different  products will  need to  ship out  from different  warehouse in China directly to you. Therefore,  customer might received more than one package even under the same PO.  Please noted.

Estimated Shipping Lead-time via our “Free Shipping Partners” like e Packet, EMS ….etc as follow  (remark:- not include our internal 3-5 days processing lead-time before passing the Orders to Forwarders/Couriers).

Tracking number will be automatically  forwarded to customers thru email once it is available, and so they can track it on-line themselves.

Customers have full right to ask for Refunds or Replacement when:-

1. Products received is wrongly sent.
2. Products received Fail to meet the Specification, or out of Tolerance for Color or Measurement
3. Products arrived exceed the  “Max  Estimated Lead Time” listed in the Shipping Lead Time Charts set for each Countries/Region above.
4. And Customers need to return the Products un-used with the original packaging at 4RCC’s cost, and are suggested to take pictures to show the Physical Cause For Dissatisfaction to expedite the claim.  Once the claims been certified, then Full Refunds will be made immediately.
5. Customers are remind to initiate Return soon after receipt (i.e. within 3 working days).  Please CONTACT US so we can follow up  the Return for you ASAP.

• When products delay  is out of suppliers’ control e.g. Shipping address is not sufficient or not correct that causing the delay …etc, or delay is caused by unexpected circumstances  e.g. by Customs or by natural disasters…etc.